ABKA Bill of Rights for Pets in Boarding or Daycare Facilities
As a member of ABKA, this facility freely acknowledges and willingly accepts the
serious responsibility involved in the care of your beloved pets. As a part of that
responsibility, we maintain membership in ABKA and are committed to operate our
business in accordance with the ABKA code of ethical conduct. Implicit in that code
are the following pledges:

Our Pledge to Your Pet

1. We will care for all pets with kindness and will place their welfare above all other
business considerations.

2. We will provide Security and Safety for all pets in our care by means of proper
facility design, good screening and handling procedures, and by keeping all pet
areas free of potential hazards.

3. We will maintain a sanitary environment for all pets in our care.

4. We will provide vigilant supervision of all pets by competent, conscientious
personnel and will respond appropriately to any sign of inappropriate behavior,
distress, or emergency.

5. We will provide individual water containers and clean water to boarded pets and
maintain clean containers of water available for all daycare dogs throughout the day.

6. We will ensure an adequate and proper diet is provided to each pet per facility
policy.

7. We will seek veterinary assistance whenever appropriate.  The choice of
veterinarian will be governed by individual facility policy, as explained during
admission and/or enrollment.

8. We will require proper immunizations for all pets, as specified in our
admission/enrollment procedures.

9. We will administer owner-provided or veterinary-prescribed medication in
accordance with instructions.

10. We will take appropriate measures to control parasites within the facility
environment.

11. We will maintain facility temperatures within healthful limits, and will take
appropriate precautions to protect boarded pets with special temperature
requirements.

12.  We will provide protection from the elements and from excessive exposure to
the sun, heat, and cold for all pets.

13. We will provide adequate ventilation to minimize possible exposure to harmful
bacteria or viruses.

14. We will provide comfortable levels of light in all pet areas.

15. We will provide individual sleeping areas for boarded pets, and private areas for
daycare dogs when separation from the playgroup is necessary, all of which are
large enough to accommodate normal postural movements.

16. We will provide adequate exercise and play areas, which are safe, clean and
large enough for each pet to exercise and/or play properly and safely.

Our Pledge to You

1. We will deal honestly, fairly, and respectfully with the public, and will put the
welfare of pets in our care and service to our customers above personal gain.

2. We will honor our commitments to our customers, whether they are made in our
advertising, or in person, and will avoid inaccurate or misleading claims about the
care which we provide.

3. We will respect the confidential nature of our business/client relationship, and will
not release client information to unauthorized individuals.

4. We will strive to maintain and advance the professional competence of our staff
by taking advantage of the educational opportunities available to us.

5. We will endeavor to resolve any disputes which might arise in a fair, amicable,
and professional manner.

ABKA

If at any time, you should feel that we have not lived up to these commitments, we
sincerely urge you to bring the matter to our attention, or to the attention of the
ABKA Ethics Committee at:

      ABKA
      1702 E. Pikes Peak Ave.
      Colorado Springs CO 80909
      Toll-free:  (877) 570-7788
Paradise Palms Pet Resort
Personally pampering your pets like our own.